Gaya APA

Munro-Faure, L. (1999). Implementing Total Quality Management = Menerapkan Manajemen Mutu Terpadu (1). : Elex Media Komputindo.

Gaya MLA

Munro-Faure, Lesley. "Implementing Total Quality Management = Menerapkan Manajemen Mutu Terpadu". 1 : Elex Media Komputindo, 1999. Text.