Gaya APA
Chandra, G., Tjiptono, F.
(2019).
Service, Quality and Customer Satisfaction
(
5)
.
Yogyakarta:
Andi Offset.
Gaya MLA
Chandra, Gregorius., Tjiptono, Fandy.
"Service, Quality and Customer Satisfaction".
5
Yogyakarta:
Andi Offset,
2019.
Text.