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The handbook of communication skills
The Handbook of Communication Skills is recognised as one of the core texts in the
field of communication, offering a state-of-the-art overview of this rapidly evolving
field of study. This comprehensively revised and updated fourth edition arrives at a
time when the realm of interpersonal communication has attracted immense attention.
Recent research showing the potency of communication skills for success in many
walks of life has stimulated considerable interest in this area, both from academic
researchers and from practitioners whose day-to-day work is so dependent on effective
social skills.
Covering topics such as non-verbal behaviour, listening, negotiation and persua-
sion, the book situates communication in a range of different contexts, from interact-
ing in groups to the counselling interview. Based on the core tenet that interpersonal
communication can be conceptualised as a form of skilled activity, and including new
chapters on cognitive behavioural therapy and coaching and mentoring, this new edi-
tion also places communication in context with advances in digital technology.
The Handbook of Communication Skills represents the most significant single
contribution to the literature in this domain. Providing a rich mine of information for
the neophyte and practising professional, it is perfect for use in a variety of contexts,
from theoretical mainstream communication modules on degree programmes to voca-
tional courses in health, business and education. With contributions from an interna-
tionally renowned range of scholars, this is the definitive text for students, researchers
and professionals alike.
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