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Empty Innovation
Innovation is generally viewed as something inherently good, a source of progress and prosperity in our society. But innovation can also have negative, unintended, and wasteful effects, if policies are misdirected and organizations pursue innovation to look good and convey a message, rather than to actually achieve improvements of technologies, services, and products. This book makes the case t…
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- ISBN/ISSN
- 978-3-031-31479-7
- Deskripsi Fisik
- 117 hlm.
- Judul Seri
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Co-creation for Responsible Research and Innovation
This open access book summarizes research being pursued within the SISCODE (Society in Innovation and Science through CO-DEsign) project, funded by the EU under the H2020 programme, the goal of which is to set up an analytical, reflective and learning framework to explore the transformations in initiatives and policies emerging from the interaction between citizens and stakeholders. The book pr…
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- ISBN/ISSN
- 978-3-030-78733-2
- Deskripsi Fisik
- 168 hlm.
- Judul Seri
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The Future of Service Post-COVID-19 Pandemic, Volume 1
This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a useful resource for business practitioners and academics in the areas of service and human resour…
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- ISBN/ISSN
- 978-981-33-4126-5
- Deskripsi Fisik
- 232 hlm.
- Judul Seri
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Service Design Capabilities
This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on diffe…
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- ISBN/ISSN
- 978-3-030-56282-3
- Deskripsi Fisik
- 99 hlm.
- Judul Seri
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Designing Digital Work: Concepts and Methods for Human-centered Digitization
Combining theory, methodology and tools, this open access book illustrates how to guide innovation in today’s digitized business environment. Highlighting the importance of human knowledge and experience in implementing business processes, the authors take a conceptual perspective to explore the challenges and issues currently facing organizations. Subsequent chapters put these concepts into …
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- ISBN/ISSN
- 978-3-030-12259-1
- Deskripsi Fisik
- 448 hlm.
- Judul Seri
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Sustainable Business
This open access book is a compact guide to the development of sustainable business, which has become the central concept in discussions about the future development of humanity and planet earth. It provides basic terminology and concepts on sustainable business and offers insights into a new management paradigm that integrates social and environmental dimensions into business models, strategie…
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- ISBN/ISSN
- 978-3-031-25397-3
- Deskripsi Fisik
- 156 hlm.
- Judul Seri
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