Financial Institutions Management: A Risk Management Approach provides an innovative approach that focuses on managing return and risk in modern financial institutions. The central theme is that the risks faced by financial institutions managers and the methods and markets through which these risks are managed are becoming increasingly similar whether an institution is chartered as a commercial…
Manajemen Proses Bisnis Holistik berfokus pada membangun manajemen proses bisnis (BPM) sebagai model untuk mengatasi pentingnya pandangan BPM, menganalisis efektivitas pendekatan, dan mempelajari tren penelitian di BPM. Buku ini mencakup studi kasus di perusahaan Jepang dan Korea dan model BPM yang cocok untuk usaha kecil dan menengah (UKM) di mana saja di dunia.
Idenya sederhana: Anda tidak harus memilih antara menjadi penurut atau brengsek. Menggunakan Keterusterangan Radikal—menghindari bahaya Agresi yang Menjengkelkan, Ketidaktulusan Manipulatif, dan Empati yang Merusak—Anda bisa menjadi baik dan jelas pada saat yang sama. Kim Scott adalah pemimpin yang sangat sukses di Google sebelum pindah ke Apple, tempat dia mengembangkan dan mengajar kel…
The seventh edition of Business Driven Information Systems discusses various business initiatives first and how technology supports those initiatives second. The premise for this unique approach is that business initiatives should drive technology choices. Every discussion first addresses the business needs and then addresses the technology that supports those needs. Business Driven Information…
This upper-level open access textbook uses an interdisciplinary perspective to discuss the ‘what and why’ of public procurement, providing insight into the ‘how’ of contemporary procurement in the public sector. The authors use theories and exemplary practices to show the next generation of public procurement professionals how public value can be created via the acquisition of works, su…
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which …
This multidisciplinary Open Access book provides nine problem-solving lectures for sustainable development for the planet and prosperity. Those are two of the five keywords for the Sustainable Development Goals (SDGs): people, the planet, prosperity, peace, and partnerships, or “the 5Ps”. Each of these lectures is classified into one of the keywords for SDGs and based on law, economics, ma…
Relationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This open access book aims to develop a mid-range theory of relationship management, examining truly r…
Large public projects represent major complex investment and whilst there has been much written about how to develop, manage and deliver such projects, practice still does not match up with expectations. In this book, researchers from the Norwegian Concept Research Programme explore the paradoxes between theory and practice in collaboration with experts in the field of project governance. This …